Refund & Cancellation Policy

Updated 23 October 2026

Simple and fair: try Akshar in a free demo first, and if it does not suit your school soon after purchase, we refund you.

1. Try before you buy

Every school can book a free demo, and we can help you set up a trial with your own classes before you pay anything.

2. Refunds

If you cancel within 14 days of your first licence payment, we refund the licence fee in full, less any third-party charges already incurred on your behalf.
After 14 days, licence fees for the current term are non-refundable, but you can cancel renewal at any time.
If we fail to deliver the licence or a material feature described in your order and cannot fix it within 30 days, we refund the unused portion of your fee.

Approved refunds are paid to the original payment method within 7–10 working days.

3. Cancelling a renewal

Email sales@teclusion.ai from the school’s registered address at least 15 days before the renewal date. Your data stays on your devices and in your Google Drive after cancellation.

4. School fees paid by parents

Akshar does not collect school fees from parents. Any refund of a school fee is between the parent and the school; the app only records it as an approved reversal.