Privacy Policy

1. Who we are and what this policy covers

This policy is issued by Teclusion AI ("we", "us"), the developer of the Akshar school management application ("Akshar" or "the app") and this website. It explains what personal data is processed when a school uses Akshar, when you visit this website, and when you contact us.

It covers both editions of the app, Akshar (for staff) and Akshar Principal (for the Principal or Correspondent), on Android, Windows and, where available, iPhone and iPad, including the Google user data Akshar accesses when you sign in with Google to sync, which is described in section 5.

Akshar was developed under the working name "Vidya". You may still see that name in the Google Drive folder the app creates ("VidyaSchool") and in the app identifiers (ai.teclusion.vidya.staff for Akshar and ai.teclusion.vidya.principal for Akshar Principal). All of these belong to Akshar and are covered by this policy.

It is written to meet the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000 and the rules made under them, and the Google API Services User Data Policy.

2. The school is in control of school data

When a school uses Akshar, the school decides what data to record and why. Under the DPDP Act the school is the Data Fiduciary for student, parent and staff data.

Because Akshar has no central server, that data is not transmitted to or stored by Teclusion AI in the normal operation of the app. Where we do handle any of it (for example, if a school shares a file with us while asking for support), we act only on the school’s instructions as described in our Data Processing Addendum.

3. Data the app processes on behalf of the school

Depending on what the school enters, Akshar may process:

• Student details: name, admission number, class and section, date of birth, guardian names and phone numbers, and similar admission records.
• Academic records: attendance, exam marks, grades, remarks and report cards.
• Fee records: fee structures, amounts received, payment mode (cash, UPI reference, cheque), receipts and approved reversals. Akshar does not process card or bank credentials and does not move money.
• Staff records: name, role, phone number, attendance and salary or advance entries recorded by the school.
• App security data: user profiles, PIN verifiers, device identifiers and the cryptographic keys that sign each device’s changes.

4. Where school data is stored

• On each device: in the app’s local database on each phone, tablet or computer where it is installed.
• In Google Drive: in a "VidyaSchool" folder in the Principal’s own Google account, shared by the Principal with the staff they invite. Changes are written as signed batch files that other devices verify before applying.

Who can read the Drive folder is decided by the Principal’s Google Drive sharing settings. Akshar does not add application-level encryption on top of Google Drive’s own protections in this version, so schools should share the folder only with authorised staff.

5. How Akshar uses Google user data

Akshar asks you to sign in with Google only so it can sync your school’s records through Google Drive. This section explains exactly what Google user data Akshar accesses, how it is used, stored, protected and shared, and how long it is kept.

Data accessed. When you connect Google, Akshar requests the Google Drive scope (https://www.googleapis.com/auth/drive). With it, Akshar accesses only:

• The "VidyaSchool" folder the app creates in the Principal’s Google Drive, and the record files Akshar writes inside it (school records saved as signed batch files).
• Basic metadata of those files: file names, IDs, created and modified times, and app-specific properties Akshar sets.
• The name and email address of the folder’s owner and of the person who last changed each file, as Google Drive reports them in file metadata.
• The folder’s sharing permissions, including the email addresses of the staff the Principal invites.

Akshar does not open, read, change or delete any other file or folder in your Google Drive, and it does not access your Gmail, contacts, calendar or any other Google service.

Why Akshar needs the full Drive scope. Staff on different devices must read the record files that other staff members created in the shared school folder. Google’s narrower drive.file scope only allows an app to see files that the same user created with it, so it cannot support a shared school folder.

How Akshar uses this data. Google user data is used only to provide the sync feature you see in the app:

• Saving and reading the school’s records so every device of the school shows the same data.
• Showing which staff member made a change, using the name and email address from Drive metadata.
• Sharing the school folder with the staff the Principal invites, when the Principal chooses to do so.
• Restoring the school’s records onto a new or replacement device.

Google user data is not used for advertising, is not sold, is not used to build user profiles, and is not used to develop, improve or train any artificial-intelligence or machine-learning model.

Storage and protection. Akshar connects to Google Drive directly from your device over encrypted HTTPS. Teclusion AI does not run a server that receives or stores Google user data. A copy of the synced school records is kept in the app’s local database on your device so the app works offline. Google sign-in tokens are never sent to Teclusion AI and are never written to logs: on Windows the sign-in token is stored encrypted by the operating system’s secure storage, on Android access is managed by Google Play services, on iPhone and iPad the sign-in token is stored in the device’s Keychain, and short-lived access tokens are held only in memory.

Sharing. Teclusion AI does not receive, transfer, sell or share Google user data with anyone. The only people who can see the school folder are those the Principal shares it with through Google Drive. No person at Teclusion AI reads your Google user data, unless you send us a file yourself and ask for support, and then only to answer that request.

Retention and deletion. Teclusion AI keeps no Google user data. The data stays in your Google Drive and on your devices for as long as you keep it there. You can delete it at any time:

• Disconnecting Google in the app revokes Akshar’s access at Google and deletes the stored sign-in token from that device.
• You can also revoke Akshar’s access at any time at https://myaccount.google.com/connections. The app keeps working offline; only syncing stops.
• Deleting the "VidyaSchool" folder from Google Drive deletes the synced records; uninstalling the app deletes its local copy from that device.
• For help deleting data, email sales@teclusion.ai. We respond within 30 days.

Limited Use. Akshar’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.

6. Children’s data

Most student records concern children. Under Section 9 of the DPDP Act, the school, as Data Fiduciary, is responsible for obtaining verifiable consent from parents or lawful guardians where required, and for not processing children’s data in ways likely to harm their well-being. Akshar does not track students, build behavioural profiles or show advertising.

7. Data we collect directly

• Enquiries: when you email us or use the demo form (which opens your own email app), we receive what you choose to send, typically your name, school, phone number and message. We use it only to respond and to provide a quote or demo.
• Licensing and billing: the name, address, GST details and contact of the school or person purchasing a licence, kept as required by tax law.
• Website: this site uses no analytics, advertising or tracking cookies. It stores only your language choice in your browser.

8. Sharing

We do not sell personal data. We share data we hold only with service providers needed to run our business (for example email and accounting providers) under confidentiality obligations, or where required by law or a lawful order of an Indian authority.

9. Retention

School data in the app is retained for as long as the school keeps it on its devices and in its Google Drive; the school can delete it at any time. Enquiry emails are kept for up to 24 months after our last contact, and billing records for the period required by law (currently eight years under Indian tax law).

10. Your rights

Under the DPDP Act you have the right to access a summary of your personal data, to correction and erasure, to grievance redressal and to nominate another person to exercise these rights.

For student, parent or staff data recorded by a school, please contact the school first: it controls those records. For data held by Teclusion AI, write to us at the address below and we will respond within 30 days.

11. Security

Each staff member has an individual profile and PIN; every change is signed by the device that made it and checked against that person’s role. Google sign-in tokens stay on the device, protected as described in section 5. No method of storage or transmission is completely secure, and schools should protect their devices and Google accounts with strong passwords and two-step verification.

12. Grievance Officer and contact

Grievance Officer, Teclusion AI. Email: sales@teclusion.ai. We acknowledge complaints within 48 hours and aim to resolve them within 30 days. If you are not satisfied, you may approach the Data Protection Board of India.

Teclusion AI, 505/B-508, Fifth Floor, Raidurg, Hyderabad 500104. Email: sales@teclusion.ai.

13. Changes to this policy

We will post changes on this page and update the date above. Material changes will be notified to licensed schools by email before they take effect.